To better understand public sentiment regarding law enforcement and public safety, Taiwan’s National Police Agency (NPA) commissions a biannual “Public Satisfaction Survey on Public Safety” conducted by professional research institutions. The results serve as both a foundation for policy review and an important metric for evaluating police performance.
According to the latest survey results, in the first half of 2025, 91.78% of respondents expressed satisfaction with the overall safety of their local communities, while 82.25% were satisfied with the overall public safety in their counties or cities. Both figures have remained above 80% for five consecutive years, with community-level satisfaction now exceeding 90%. Overall public satisfaction has increased by 5 percentage points compared to the previous period, reflecting stronger public confidence in the government’s efforts to maintain law and order.
In addition, Taiwan ranked 4th among nearly 150 countries and regions in the 2025 Global Safety Rankings published by the international database website Numbeo, highlighting Taiwan’s exceptional global standing in public safety.
To combat telecom and online fraud—currently focused on investment scams and imposters posing as law enforcement or prosecutors—the NPA has implemented multiple strategies. These aim not only to reduce public exposure to scams and minimize financial losses, but also to disrupt fraudulent fund flows and seize illicit gains.
As a result of these comprehensive efforts, notable progress has been made. In September 2025, police handled 14,109 fraud cases (average 470 per day) with total reported financial losses of approximately NT$6.7 billion (average NT$224 million per day). This represents a 22% decrease in cases and a 44% decrease in losses compared to September 2024, which recorded 18,015 cases and losses of over NT$11.9 billion.
While these results indicate that Taiwan’s anti-fraud strategies are yielding tangible outcomes. The Criminal Investigation Bureau will continue to monitor fraud trends, refine counter-fraud tactics, and expand public awareness campaigns to further reduce the impact of fraud on Taiwanese society.
